Off the Record
I had to have a conversation today with one of my employees. It was a "coaching" kind of meeting to discuss a customer complaint. During the converstion, the employee asked to say some things "off the record". While I certainly didn't mind the openness, can you really tell your supervisor something that is "off the record"?
Just a thought.
Just a thought.
Comments
It also depends on the type of relationship you have... if you've built a relationship that includes some personal joking and such, I think it's fair to expect that some topics you talk about won't be reflected in your performance record.
Even then, though, I don't think it's totally "off the record."
For us, it's all about trust. Unless your employees have that kind of trusting relationship with you I can't see how it can be "off the record" Vince.
Jude: I think the trust is there. I certainly don't hold something against an employee if they learn from their mistakes. However, I learned the hard way to maintain a VERY professional relationship with my staff. I can never forget that I'm a supervisor and that everyone is watching how I act. There's no being friends with my staff. If a staff members says they don't regret an action, how do I know they won't do it again?
And, yikes, not regretting something that a supervisor might think should be regretted or at least some sort of reassurance given that it won't happen? Especially during a coaching session? Just yikes.